On Thursday 27 March 2025, I contacted Australia Post via their online ‘chat’ portal in order to find out why a package which I had ordered had not been redirected from Mullumbimby to my PO Box in Mareeba (Transcript Attachment AP1).

At this time I was informed that:

1. I actually had two re-directions in place from Mullumbimby to Mareeba:

   1. 1st illegal Redirection to Mareeba (customer reference no. 66360029, dated 9.10.2024).

   2. 2nd purported Redirection to Mareeba (customer reference no. 232671165, dated 4.11.2024).

   N.B. The expired redirection from Mount Molloy to Mullumbimby (Customer Reference no. 226139771, expired 20.3.2025) is not relevant to this particular conversation.

2. That only one (illegal) redirection showed up when the operator typed in my details.

3. That the illegal redirection which showed when my details were put into the Australia Post system was the 1st illegal Redirection to Mareeba (66360029).

4. I was unaware of this 1st illegal redirection being in place (66360029).

5. This 1st illegal redirection directed my mail to a completely different PO Box in Mareeba owned by somebody else.

6. I would only be given details of this illegal redirection if I went to the Mareeba Post Office and that someone from Australia Post will contact me within 2 working days. (Neither of these things happened).

On that same day (27 March 2025), after this chat finished, I did go to the Mareeba Post Office and spoke to an employee of Australia Post. She refused to provide me with the name of the person who owned the PO Box which received mail according to the initial illegal redirection due to ‘privacy reasons’ but did give me the date and customer reference number of that 1st illegal redirection (66360029).

I remember very clearly attempting to complete this 1st illegal Redirection to Mareeba (66360029) on 9 October 2024. Interestingly so did the Mareeba Post Officer employee who I spoke to this day, even though this had happened nearly 6 months prior. This is because I had been kept at the post office by the Australia Post employee ‘Ebony’ for over an hour while she worked on the computer in order to complete this initial illegal redirection to somebody else’s PO Box.

This is strange, as I had applied for my own PO Box at the Mareeba Post Office at the same time as this redirection. I received a confirmation email for the PO Box on this day (9.10.2024). However, I did not receive a confirmation email for this 1st illegal Redirection to Mareeba (66360029).

On 4 November 2024, Ebony called me back to the Post Office and informed me that the first illegal redirection had not gone through properly and that she would need to do it again. I believe that she took back the hand-written paperwork for the 1st illegal redirection at the time. Again, I did not receive a confirmation email for this purported 2nd Redirection to Mareeba (232671165).

Apparently what ‘Ebony’ had actually done at this time, was keep the original illegal redirection in place to a PO Box that does not belong to me and for which I never received a confirmation email.

It is doubtful whether Ebony ever did actually set up the second redirection, of which I was aware given:

1. I never received a confirmation email for either of these two apparent redirections, and

2. No information about this apparent second redirection came up when my details were typed into the Australia Post system. Only the 1st illegal redirection, even though I gave the employee the customer reference no (232671165).

3. Only when the chat continued did the operator apparently ‘find’ this second purported redirection.

The other fact which made this situation very strange was that for the 1st illegal Redirection to Mareeba (66360029), the woman Boadicea Medway, who is an employee of the Mareeba Community Centre (who is also implicated in other wrong doing in this matter. Please see my email to the Queensland Police Service at Ravenshoe dated 7 January 2025 and email to Mareeba Community Centre dated 1 January 2025), had insisted on coming to the Mareeba Post Office with me and waiting there with me for over an hour whilst this happened. Her attendance at the Post Office with me at this time was entirely pointless and unnecessary and I had informed her of this. Regardless, she insisted on coming and waiting there for me for over an hour, doing nothing, as she was being paid by the Mareeba Community Centre. This behaviour was very strange and distracting.

On 1 April 2025, I received an email from Australia Post which stated: “Zephyr, we have been in contact with the Post Office and they have advised us that they have been aware of the mistake in the mail redirection and no mail has been delivered into the incorrect Post Office Box. I can also see that the incorrect mail redirection has now expired so the only service that is now in place is the one to your correct Post Office Box. I hope that this helps and that you have a good rest of the week. Please do not hesitate to reach out should you need further assistance.”

This statement is nonsensical, incorrect and attempts to minimise a very serious crime into a simple mistake. The facts of this matter do not support the characterisation of this obvious fraud as a mistake. The fact that an organisation would take the self-serving action of labeling fraud as a ‘mistake’ does not make it so and indicates a disturbing lack of good faith and disrespect and once again complete faith in the police services illegally failing to act and not investigating this matter.

I now need to waste more of my time to reply to this nonsense, again all because the Police Services refuse to act.

Why did I not receive confirmation emails for either of the two redirections to Mareeba (66360029 or 232671165)?

I refer to the statement by the Auspost employee, “When I first found the redirection, I looked it up with your last name and the postcode of your old address. Only one application comes up, which was the one that I mentioned redirected to a different post office box.” If there were two re-directions in place, why did only the illegal one that went to a PO Box, which did not belong to me show up when my details were entered into your system?

I was informed in the ‘chat’ with Auspost on 27.3.2025 that “The details on that redirection matches your name, your email, and your old address, but it covers for more than 1 person”. This redirection should have only related to myself. Therefore, who was the other person covered by this redirection?

If, no mail has been delivered into the incorrect Post Office Box, why have I received no redirected mail from Mullumbimby in approximately 6 months?

Why does Australia Post place more importance on the privacy of the person who was in illegal receipt of my mail than on my right not to have my mail stolen?

I refer to my statement in the Austpost chat dated 27.3.2025, “I formally request that this matter be investigated as a serious crime. It is not sufficient for it to simply go to a specialist mail redirection team. I request a full investigation in relation to fraud and theft in this matter.” Why was this statement completely ignored?

The 1st illegal redirection which is referred to (66360029) was due to expire on 9.10.2025. Therefore, if it is no longer functional, it would need to be actively cancelled. It would not simply ‘expire’ of its own accord. Why was I informed that it has expired, as if there was nothing illegal happening? Why have I still not received a confirmation that this illegal redirection (66360029) has been cancelled?

Why did Australia post not immediately report this matter to the Australian Federal Police and the Queensland Police Service for criminal investigation and take disciplinary action against the employee ‘Ebony’?

Given that Alexander Jenner, mentioned in the section titled ‘Paternity Fraud’ and who had admitted to stalking me for over a decade was a long term employee of Australia Post I have serious questions about what other illegal historical redirections have been illegally redirecting my mail for a very long time.